Find your tickets
Check an order using the order number and email address from checkout.
Account access
Reset your password or sign in to view tickets connected to your Racetix account.
Event questions
Review the event page for schedules, admission rules, pricing, and the track responsible for the event.
Refunds, cancellations, and schedule changes
Each participating track sets the event’s refund, cancellation, weather, and admission policies. Review the terms shown on the event page and your order confirmation, then contact the track identified on those materials for help.
Track support
Contact the event’s track for schedules, venue accommodations, weather decisions, admission rules, and track-specific refund policies.
Common next steps
- Ticket email missing?
Check spam or junk folders, then use ticket status with the same email entered at checkout.
- Payment still pending?
Payment confirmation is processed securely after checkout. Avoid placing a duplicate order while the first is still processing.
- Wrong email or ticket holder?
Contact the event’s track with the order number and original checkout email so ownership can be verified.
- Need accessibility assistance?
Contact the track directly for venue accommodations and event-day assistance.
Privacy requests
To ask about access, correction, or deletion of personal information, read the Racetix privacy policy or email [email protected].